MicroStrategy Health Center, a new product available at no cost to MicroStrategy customers, automatically scans all MicroStrategy servers to anticipate and correct system problems, and provides coordination with MicroStrategy Technical Support. With MicroStrategy Health Center, system performance is enhanced through problem prevention and system uptime is improved with faster issue resolution.
MicroStrategy Health Center monitors and automatically collects information across the entire MicroStrategy environment. Valuable diagnostic information and system configuration details are collected to help administrators quickly identify problems, saving both time and effort.
MicroStrategy Health Center alerts administrators to any problems or potential problems and provides suggestions for issue resolution. For more complex issues, Health Center generates a collection of logs and diagnostic information that can be sent directly to MicroStrategy Technical Support. This enhances and accelerates issue resolution.
Features:
- Performs preventive maintenance such as system checks.
- Easily applies fixes to known problems with one-click actions.
- Allows for troubleshooting and collaboration on issues that require assistance from MicroStrategy Technical Support.
- Provides information sharing through the collection of diagnostics packages that can be sent to MicroStrategy Technical Support.
- Maintains a detailed history of actions performed by MicroStrategy Health Center on any given machine.
- Includes a product log analyzer that lets you easily apply filters to large log files to focus on the data of interest.
- Acts as a system monitor for multiple machines from a single console.
- Provides a MicroStrategy Health Center update to download additional or updated system checks. A system check is a Health Center scan of a specific component of a MicroStrategy product. System checks can report errors or potential errors, and in many cases can provide ways to fix these problems.
- Provides a platform solution to perform multiple system checks for platform products such as Intelligence Server, MicroStrategy Web, Narrowcast Server, and Enterprise Manager.
- Allows organizations to specify the products to be analyzed and the type of information that is collected.
Benefits:
- Immediately identify errors or potential problems with easy to see on-screen cues
- Resolve issues faster
- Continuous updates from MicroStrategy Technical Support enable administrators to increase the number of system checks
- Immediate collaboration with MicroStrategy Technical Support, saves administrators time and effort collecting files
- Diagnostics Packages immediately gather log files and configuration settings that could take hours or days to collect
- Quickly resolve problems from a single, centralize console
- Alert administrators of issues quickly
- Run scheduled system checks at non-business hours